SMS Terms

These terms describe the text-message program through which businesses using Qwise notify people who have joined their queue.

What you are signing up for

When you join a queue and tick the box asking whether we may text you, the business running that queue (through Qwise) will send you a text message when it is your turn. Example: "Fade Room: A-014 it's your turn! Please go to the counter now. https://q.qwise.app/… Reply STOP to opt out." Messages are about your place in that queue only. We do not send marketing messages.

How you opt in

You opt in by entering your mobile number with its country code and ticking the separate text-message box on the join form. Consent to receive text messages is not a condition of using the queue: you can join with an email address instead, or wait for staff to call you.

Frequency and cost

Typically one message per visit, and not more than a few. Message and data rates may apply.

Opting out and help

Reply STOP at any time to stop receiving text messages from this program. You will receive a confirmation and no further messages. Reply HELP for help, or contact hello@qwise.app.

Carriers and data

Carriers are not liable for delayed or undelivered messages. Your number is used only to send these messages, is deleted from the queue within 24 hours after your turn ends, and is never sold or shared for marketing. See our Privacy Policy. Numbers that reply STOP are remembered, so that we never message them again.